Privacy Policy
Last updated: 4/11/2025
Introduction
Welcome to X-LIVE Converter. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.
Information We Collect
We collect personal information that you voluntarily provide to us, specifically your name and email address, when you purchase a license, sign up for updates, or contact us.
We utilize Stripe for payment processing. When you purchase a license, your billing address and payment information (such as credit card details) are collected directly by Stripe. We do not store your full payment card details. You can review Stripe's privacy policy for more information on how they handle your data.
We also automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
Subprocessors
We use third-party subprocessors to help provide the X-LIVE Converter service. These subprocessors may process your data, but only on our behalf and under our instructions.
- Stripe: Used for processing payments for licenses. Stripe collects and manages billing and payment information directly.Visit Stripe
Security of Your Information
We aim to protect your personal information through a system of organizational and technical security measures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Policy Updates
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
Contact Us
If you have questions or comments about this notice, you may contact us through the contact form on our website or via email.